Two River Theater

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Website Privacy Policy

Effective Date: OCTOBER 2 / 2024

Two River Theatre Company, Inc. (“Two River Theater”) respects your concerns about privacy. This Privacy Policy describes the types of personal information we collect on https://tworivertheater.org/ (the “Site”), how we use the information, with whom we share it, and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices.

This Privacy Policy applies to the information we collect on the Site. It does not apply to other websites, applications or services provided by Two River Theater. In addition, this Privacy Policy does not apply to the offline data collection and use practices of Two River Theater, such as data collection by telephone.

Information We Obtain

The types of personal information you may provide to us when you visit our Site may include:

  • Contact information (such as your name, telephone number, and postal and email address);
  • Information about the company or organization you are affiliated with;
  • Information you submit when applying to participate in one of our programs or other initiatives;
  • Member account information (such as username, password, and DOB);
  • Payment information (such as name, billing address, and payment card details);
  • Other information you choose to provide, such as when you contact us.

Automated Collection of Information

When you use our Site or open our emails, we may obtain certain information by automated means, such as cookies, pixel tags, server or device logs, and other technologies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “pixel tag” (also known as a web beacon), which is a type of technology that is often used in combination with cookies, is placed on a website or within an email to track certain activity, such as views of a website or when an email is opened. These technologies help us (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with the Site; (3) tailor the Site around your preferences; (4) measure the usability of the Site and the effectiveness of our communications; (5) authenticate your identity, protect against fraud, and provide our products and services; and (6) otherwise manage and enhance our products and services, and help ensure they are working properly.

We may use these automated technologies on the Site to collect information about your device, browsing actions, and usage patterns. We obtain information about your device and web browser in this manner such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser settings and characteristics, operating system type and version, language and country preferences, battery and signal strength, usage statistics, referring emails and web addresses, and other application details. We also may obtain information about your interactions with our Site, such as pages visited, links clicked, features used, dates and times of usage, session information, and other information about your use of our Site.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of the Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

How We Use the Information We Obtain

We may use the personal information we obtain about you to:

  • Provide our products and services and manage your account;
  • Process transactions;
  • Respond to your inquiries;
  • Send you newsletters and other communications if you sign up to receive them;
  • Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities;
  • Operate, evaluate, and improve our organization (including managing the Site; enhancing and improving our products and services; managing our communications; analyzing our products and services; performing data analytics; and performing accounting, auditing, and other internal functions); and
  • Comply with and enforce applicable legal requirements, relevant industry standards, and Two River Theater policies.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Third-Party Analytics Services

We may use third-party analytics services on our Site, such as Google Analytics and HotJar. The analytics providers that administer these services use technologies such as cookies, web beacons, and web server logs to help us analyze your use of the Site. The information collected through these means (including IP address) may be disclosed to these analytics providers, and other relevant third parties who use the information to evaluate use of the Site. To learn more about Google Analytics and HotJar and how to opt out, please visit https://www.google.com/intl/en/analytics/learn/privacy.html or https://www.hotjar.com/opt-out.

Interest-Based Advertising

You may see our ads on other websites because we use third-party ad services on our services. Through these ad services, we can tailor our messaging to individuals considering demographic data, inferred interests and browsing context. These ad services track information about your online activities over time and across third-party websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These ad services may collect data about your visits to websites and apps that participate in these services, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our services and on third-party websites and apps that participate in these ad services. These ad services use this information to show you ads that may be tailored to your individual interests. This process also helps us track the effectiveness of our marketing efforts. Our services are not designed to respond to “do not track” signals from browsers.

To learn how to opt out of interest-based advertising in the U.S., please visit www.aboutads.info/choices, www.networkadvertising.org/choices/, and http://preferences-mgr.truste.com/.

Information We Share

We may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as technology and communications providers, payment processing and billing service providers, advertising and marketing service providers, and others. We may share your personal information with social media platforms if you use those services to connect with us.

We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent or as directed by your representative.

In addition, we reserve the right to transfer to relevant third parties the personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation), or other business transaction.

Your Choices

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the How To Contact Us section of this Privacy Policy. You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails. You also may update certain of your account details and settings by logging into your account on the Site.

How We Protect Your Personal Information

We maintain administrative, technical, and physical safeguards designed to protect the personal information you provide against accidental, unlawful, or unauthorized access, destruction, loss, alteration, disclosure, or use.

Links to Other Websites and Services

For your convenience and information, the Site may provide links to other online services (such as websites or social media platforms), and may include third-party features such as apps, tools, widgets, and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Two River Theater we are not responsible for these third parties’ information practices.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices. We will indicate at the top of the policy when it was most recently updated.

How to Contact Us

You can update your preferences, ask us to remove your information from our mailing lists, submit a request, or ask us questions about this Privacy Policy by calling (732) 345-1400, emailing privacy@trtc.org or by writing to us at:

Two River Theater
21 Bridge Avenue
Red Bank, NJ 07701